As stated in the guide, please ignore the QR code and simply close the window. Your preorder has already been successfully logged and is visible in your account at this point in time.

According to our Terms & Conditions, TCG Order Guide, and Refund Policy, payment should not be made during the preorder stage. If payment was made despite repeated warnings, your request will be processed in accordance with our refund policy. By default, your payment will be converted into store credit. Upon request, we can process a refund via PayNow, subject to a 5–10% processing fee. Please refer to our website for the full policy details.

PayNow is our preferred payment method. Credit card payments are accepted; however, additional fees will apply.

Yes, you may do so. However, you will need to visit us in person to complete the payment within 3 days after receiving your allocation notification.

You may follow the video guide if you need assistance:
https://shop.archwizard.tech/blogs/news/how-to-pre-order-tcg-via-archwizard-website-video-guide-

Please go to your account page, where you will find your order number and order details. If you see an order number in the format S-XXXXX-ES-ST, your preorder has been successfully logged into the system.

Yes, that is correct.

Yes, once you see the order number under your account, your order has been successfully logged.

Please ensure that you place your orders responsibly. Abandoning or cancelling orders may result in a lower chance of receiving allocations in the future.

Yes, you may place multiple preorders. However, please ensure that all orders belonging to the same product batch (e.g., ME05) are grouped accordingly.

Please wait patiently for the allocation results. These will be shared via our WhatsApp bot approximately 7–30 days before the product release.

We typically allow a one-month collection window. Please collect your items within this period. If you require an extension, kindly contact us separately. Otherwise, the items may be released for in-store sale, and your order will be cancelled with payment converted into store credit.

We will sell all remaining, uncollected, or cancelled TCG products in-store 1–2 months after the collection period. Please note that certain purchase restrictions may apply.

Please refer to the criteria outlined in the Guide. Order timing, based on the website order log, is one of the factors considered.

Your order may be cancelled or adjusted based on the final allocation quantity. If an order is cancelled, it means that none of the items were allocated any quantity.

This is the official product information:

Pokemon TCG ME05 Boosters 36 CT Display
Item Code: 10-10425-120 US
Jan Code: 0196214157507
Carton: 216 Units / 6 Displays
Display: 36 Units

Allocation breakdown:
1 unit = 1 pack
36 units = 1 display box (sealed box of 36 packs)
216 units = 1 case (carton box containing multiple display boxes)

If you are ordering "Pokemon TCG ME05 Boosters 36 CT Display", then 1 booster box = 1 display = 36 units. Based on this, 72 packs = 2 display boxes.

All orders are subject to allocation. There is no guarantee on any final quantity.

Our preorder pricing remains at MSRP. If you receive an allocation during the preorder phase, you will pay exactly at MSRP. For any restocked items sourced from third parties after release, prices may be adjusted based on the market rate.

Please refer to the individual product listing page for the unit price. All preorder pricing is stated at MSRP. You may calculate the case price using the formula:
unit price × number of units per case = case price

No, bulk discounts are not available.